Your search has found 22 jobs

RPA Support Engineer

Global Telecommunication Services Provider

Permanent

Remote - UK

£45k - £55k base + 10% bonus + company benefits

 

Edge Tech is working with one of the largest telecommunications service providers who are growing their Robotic Process Automation (RPA) Centre of Excellence (CoE). Their RPA practice has achieved some amazing things having already delivered one of the largest digital workforce footprints in the UK. Our client already utilises some of the leading industry toolsets in the automation landscape and are looking to introduce more high calibre tools into their ecosystem.

 

Their established CoE executes the automation of their customer-facing and back-office processes which means that these business processes must be executed on time with the aid of Automation toolsets, with accuracy and in some cases, in real-time to support end-to-end digital customer journeys.

 

As an RPA Support Engineer, you will be responsible for assisting the core Service Desk, Advanced Incident Management & Triage function for all Automation/RPA production solutions. You will communicate to business stakeholders and process owners the impact of any Automation incident and help analyse and resolve any issues that arise. You’ll join a support rota with a large team of other support engineers approximately 1 in 4 days providing evening support.

 

This is a unique opportunity for an RPA Support expert looking to take the next step in their career and join a leading & established RPA team utilising the latest cutting-edge tech in the intelligent automation space.

 

 Skills & Experience Required

 

  • 2+ years Blue Prism control room support and development experience (a Blue Prism Developer Certification is desired)
  • A background providing Level 2 and Level 3 support for RPA users
  • Have developed at least 6 end-to-end automations utilising Blue Prism
  • Ability to manage stakeholder incidents and change communication, and liaison with support teams outside of the COE such as major Incident Management and application support teams
  • Experience having used Jira and Confluence along with Remedy helpdesk
  • Excellent English written and verbal communication skills
  • Experience with RPA Supervisor would be a bonus
Location: UK - Remote
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £55,000.00

Azure Infrastructure Engineer

Global Telecommunication Services Provider

Permanent

Remote - UK

£60k - £69k Base + £5,800 Car Allowance + 10% Bonus + Company Benefits

 

Edge Tech is working with one of the largest telecommunications service providers who are growing their Robotic Process Automation (RPA) Centre of Excellence (CoE). Their RPA practice has achieved some amazing things having already delivered one of the largest digital workforce footprints in the UK. Our client already utilises some of the leading industry toolsets in the automation landscape and are looking to introduce more high calibre tools into their ecosystem.

 

Their established CoE executes the automation of their customer-facing and back-office processes which means that these business processes must be executed on time with the aid of Automation toolsets, with accuracy and in some cases, in real time to support end-to-end digital customer journeys.

 

As the lead Azure Infrastructure Engineer you will be accountable for ensuring that the IT infrastructure is ready and standardised across all environments for the Automation CoE projects. You will be accountable for coordinating the implementation of Infrastructure changes and providing updated asset information regarding all Automation implementations.

 

You’ll also be responsible for maintaining the appropriate Automation footprint and Automation toolset versions is critical to this role as well as coordinating the necessary activities with key third-party delivery teams. 

 

 Skills & Experience Required

 

  • Strong technical Infrastructure background across both Azure cloud and on-premise datacentres
  • Strong hands-on technical knowledge of multiple Infrastructure vendor tools, including but not limited to:
    • Jira
    • MS Azure
    • MS Windows Server (2008 + 2016)
    • Citrix
    • SQL DB
    • API implementation
    • SANs
    • GitHub code repository
    • RPA tools
    • SCOM + Netcool
    • MicroStrategy
    • Kibana
  • Awareness and experience with Agile techniques and Continuous Integration toolsets
  • Working and practical knowledge and experience of RPA tools (primarily Blue Prism) would be a huge plus!
Location: UK - Remote
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £69,500.00

Director of Business Development

Conversational AI Vendor

$180k - $200k basic + Double OTE + Equity

Remote – US

Permanent  

 

Edge Tech is working exclusively with a Series-A funded Conversational AI vendor who have been recognised by Gartner as a ‘Cool Vendor’ which are scaling at a rapid rate.

 

Due to their success and continued expansion globally, they are looking for a Director of Business Development to join their growing high-performing marketing department in the US.

 

With a client list that includes big names such as Starling and Metro Bank, you'll be joining a credible player in the AI space their mission is to help businesses scale by harnessing the power of AI in business conversations. As the Director of Business Development, you will develop new/existing lines of business and innovative approaches to inspire businesses to use our client’s Conversational AI platform. You will have strong connections within the contact centre or conversational AI industry and will be able to combine market insights with product knowledge to create compelling story that addresses customer needs and drives business objectives.

 

You’ll have a track record of strong revenue growth, logo growth, and partnership deals is required and will be responsible for helping build the GTM strategy and create demand generation campaigns. You will also proactively generate business opportunities through continual communication with prospects and clients via cold calls, warm calls, strategic emails, LinkedIn, networking, and social media outreach 

 

Required Skills & Experience

 

  • 10+ years of sales or business development in the contact centre, CCaaS or Conversational AI space
  • Expert level knowledge in B2B new business sales
  • Experience with SaaS products, AI products, especially conversational AI products is a huge advantage in this role
  • Experience in storytelling and synthesizing product features and customer needs to into stories
  • Solution-based selling to CXO, senior management and director-level individuals
  • Exceptional negotiating skills
  • Comfortable operating in a fast-paced, dynamic start-up environment

 

If you are a director-level sales professional looking to join a growing AI business and further your sales career in one of the world's fastest-moving tech spaces, then this opportunity is for you. Please apply now to find out more!

Location: Remote - US
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: USD $180,000.00

Sales Operations Manager

Conversational AI Vendor

$70k - $80k basic + Equity

Hybrid – Remote + in NY office once a fortnight

Permanent  

 

Edge Tech is working exclusively with a Series-A funded Conversational AI vendor who have been recognised by Gartner as a 'Cool Vendor' which are scaling at a rapid rate.

 

Due to their recent funding and continued expansion globally, they are looking for a Sales Operations Manager to join their high performing sales team here in the US.

 

With a client list that includes big names such as Starling and Metro Bank, you'll be joining a credible player in the AI space and will be responsible for helping to enhance our clients sales process and operationalize our revenue strategy. You will work closely with the Sales Operations Lead in the UK, Chief Revenue Officer, and sales teams helping manage and oversee their daily sales operations, ensuring that everything is running smoothly and is set-up to succeed.

 

You’ll also co-own the tech stack for the Sales and Business Development teams, most notably Salesforce, Outreach and HubSpot and will help operationalize our client’s revenue strategy by supporting the strategic and day-to-day running of their sales motion.

 

Required Skills & Experience

 

  • 3+ years of experience in Sales Operations, Revenue Operations or Sales Enablement at a growing SaaS or tech company
  • Experience managing tools, such as Salesforce, HubSpot & Outreach
  • Capability to prioritize, manage and execute simultaneous projects
  • Extremely organized with fantastic attention to detail
  • You will also have an entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook

 

If you are a Sales Operations professional looking to join a growing AI business and further your sales career in one of the world's fastest-moving tech spaces, then this opportunity is for you. Please apply now to find out more!

 

Location: New York, NY
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: USD $80,000.00

Product Marketing Lead – Voice Assistants

Conversational AI Vendor

$130k - $140k basic + Equity

Remote – US or UK based

Permanent  

 

Edge Tech is working exclusively with a Series-A funded Conversational AI vendor who have been recognised by Gartner as a ‘Cool Vendor’ which are scaling at a rapid rate.

 

Due to their success and continued expansion globally, they are looking for a Product Marketing Lead (Voice Assistants) to join their growing high-performing marketing department in either the US or the UK.

 

With a client list that includes big names such as Starling and Metro Bank you'll be joining a credible player in the AI space and will be responsible for our client’s product messaging and that of their key competitors. Once you have your feet under the table and are up to speed you will own our clients core product messaging and competitive intelligence functions. You will also own all product messaging and be responsible for ensuring all members of the team can clearly articulate the unique value of our client’s products.

 

You’ll develop messaging that drives accessible markets to want our client’s world-leading voice AI products along with understanding our client’s direct and indirect competitors and ensure that their messaging is clearly differentiated. You will also work with marketing leadership to prioritize market segments and develop persona for the content and demand generation marketing team members.

 

Required Skills & Experience

 

  • Experience as a B2B SaaS/tech marketing professional
  • At least 4+ years of experience in Product Marketing for a technology vendor
  • Ability to collaborate with multiple stakeholders and teams
  • Fast learner who can quickly become an expert in the product they are working with
  • Knowledge of CCaaS, UCaaS, or Call Center technology markets would be an advantage
  • Knowledge of NLP, NLU, Conversational AI or other machine learning technology would be a big plus

 

If you are a Product Marketing professional looking to join a growing AI business and further your marketing career in one of the world's fastest-moving tech spaces, then this opportunity is for you. Please apply now to find out more!

Location: US or UK - Remote
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: USD $140,000.00

Demand Generation Lead

Conversational AI Vendor

$90k - $110k basic + Bonus + Equity

Hybrid – Remote + in the NY office occasionally

Permanent  

 

Edge Tech is working exclusively with a Series-A funded Conversational AI vendor who have been recognised by Gartner as a ‘Cool Vendor’ which are scaling at a rapid rate.

 

Due to their success and continued expansion globally, they are looking for a Demand Generation Lead to join their growing high-performing marketing department in the US.

 

With a client list that includes big names such as Starling and Metro Bank you'll be joining a credible player in the AI space and will be responsible for supporting all of our client’s online marketing campaigns. This includes campaign development, marketing automation, email nurturing, SEO, and paid online advertising. It’s expected that you’ll be our client’s in-house expert on all web marketing and work in tandem with the content and events marketing team members.

 

You will oversee all planning, setup, and execution for online marketing campaigns working closely with the content team to develop a lead generation machine that achieves the sales and marketing goals. You’ll also develop high-quality marketing campaigns that match accessible online audiences and ensure proper tracking of leads and opportunities that originate from online marketing.

 

Required Skills & Experience

 

  • 4+ years of experience in demand generation marketing
  • Expertise of B2B marketing for a SaaS, CCaaS (Contact Centre as a Service), or Conversational AI/NLP vendor
  • Experience of tools, such as Salesforce, HubSpot & Outreach
  • Expert-level knowledge of SEO best practices
  • Experience with Google Ads, Linkedin Ads, and Facebook Ads
  • Strong project management skills

 

If you are a Demand Generation professional looking to join a growing AI business and further your marketing career in one of the world's fastest-moving tech spaces, then this opportunity is for you. Please apply now to find out more!

Location: New York, NY
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: USD $110,000.00

RPA Business Analyst

 

Leading RPA Consultancy

 

US ( 100% Remote)

 

Permanent 

 

$100k base + 22% Bonus

 

Edge Tech is working exclusively with Europe’s leading RPA & Intelligent Automation consultancy to help grow their growing technical RPA consultant team in the US. Our client boasts over 200 enterprise global customers which utilise their specialist capabilities to innovate and transform the way their organisations work.

 

Our client is partnered with Blue Prism, UiPath, Automation Anywhere and Microsoft to name a few and offers a full complimentary range of services which cover RPA, NLP, Chatbots, Image and Voice Recognition & Process Mining.

 

Due to their ongoing success, they are looking for an experienced RPA Business Analyst to join them on a permanent basis based remotely in the US (must be eligible to work in the US without sponsorship). You will be responsible for working with customer business units to analyse and document processes in order to design solutions that will deliver productivity and efficiency gains using and RPA to analyse and implement solutions.

 

You’ll also produce business requirements, acceptance requirements and high-quality documentation operating using Agile methodology and ensuring SLAs are met.

  

Skills and requirements

 

  • 5+ years Business Analyst experience with knowledge of the RPA area
  • Knowledge of Blue Prism is a must have (other tools are a bonus)
  • Experience of leading the analysis, design and testing stages of RPA projects
  • The ability to actively listen, analyse information, and challenge findings where required
  • A methodical approach to problem solving and good analytical abilities, an inquisitive nature and a drive to persist until all questions or issues are addressed and resolved
  • Strong written, verbal and presentation skills
  • Proficient in the use of Word, Excel, PowerPoint and Visio
Location: US - Remote
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £100,000.00

Senior Content Marketing Manager

Conversational AI Vendor

£60k - £70k basic + Equity

Remote - UK

Permanent  

 

Edge Tech is working exclusively with a Series-A funded Conversational AI vendor who have been recognised by Gartner as a Cool Vendor which are scaling at a rapid rate.

 

Due to their success and continued expansion globally, they are looking for a Senior Content Marketing Manager to join their growing marketing team here in the UK.

 

With a client list that includes big names such as Starling and Metro Bank you'll be joining a credible player in the AI space and will be responsible for forming and executing a content strategy that helps our client stand out from the crowd and generates inbound leads.

 

Working with the Demand Generation Lead you will create inbound campaigns around specific messaging and you’ll also work on long-form articles, whitepapers, landing pages, blog posts, and emails, as well as thinking up and experimenting with fresh new ideas to engage with our client’s audiences.

 

Required Skills & Experience

 

  • 4+ years of experience creating content for a tech or SaaS company (B2B)
  • A proven track record of creating content that generates leads
  • Experience in creating conversion-driven copy for landing pages and whitepapers/eBooks
  • A solid understanding of SEO and know how to incorporate best practices into your work
  • You’re an excellent writer with an eye for detail - no spelling or grammar mistakes get past you!
  • Experience with Contact Centre as A Service (CCaaS), Intelligent Automation or AI would be advantageous

 

If you are an experienced content creator looking to join a growing AI business and further your content career in one of the world's fastest-moving tech spaces, then this opportunity is for you. Please apply now to find out more!

Location: UK - Remote
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £70,000.00

Solutions Consultant

Conversational AI Vendor

$130k basic + 30% OTE (flexible for the right individual)

Remote - US

Permanent  

 

Edge Tech is working exclusively with a Series-A funded Conversational AI vendor who have been recognised by Gartner as a Cool Vendor which are scaling at a rapid rate.

 

Due to their success and continued expansion globally, they are looking for three Solutions Consultants to join their high performing sales team here in the US.

 

With a client list that includes big names such as Starling and Metro Bank you'll be joining a credible player in the AI space and will be responsible for providing consultative technical expertise supporting direct & partner global sales. This includes leading deep discovery & technical reviews to understand a prospects current & future state.

 

You’ll consult on technical architecture and best practices such as telephony integration, API / Data integration, and network integration. You will also obtain a full understanding of our client’s technology & capabilities in order to recommend suitable applications to meet prospect requirements.

 

Required Skills & Experience

 

  • 2+ years experience in a Solution Consulting, Pre-Sales, Sales Engineering, or Solution Architect role
  • A solid understanding of telephony communication communications standards within PSTN as well as SIP & RTP protocols
  • Experience of contact centre solutions such as Genesys, 5’s, Cisco, Avaya, Amazon Connect, etc
  • Experience developing proposals, delivering technical presentations/demos & building ROI models
  • Excellent client facing experience with the ability to work with various stakeholders within Enterprise organizations

 

If you are a Solution Consultant looking to join a growing AI business and further your sales engineering career in one of the world's fastest-moving tech spaces, then this opportunity is for you. Please apply now to find out more!

Location: Remote - US
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: USD $130,000.00

Head of Field Marketing

Remote – UK

£110k base + £30k bonus + Stock Options

Permanent

 

 

Edge Tech is working exclusively with an AI-powered Intelligent Automation vendor who provide a full end-to-end solution enabling businesses to transform the way they work. Recently, off the back of their funding round, this rapidly growing pre-IPO company have just expanded into EMEA and the US and have their eyes set on massive growth!

 

Our client is recruiting for an experienced, results driven senior-level marketing expert to head their newly established EMEA Field Marketing team.

 

As the EMEA Head of Field Marketing, you will collaborate with key stakeholders across sales, channel and presales teams as well as directly engage key partners. You will be responsible for defining the strategy and driving the execution of innovative, targeted demand generation campaigns to accelerate pipeline and revenue growth.

 

We anticipate that the role expectations and requirements may also evolve given the company’s rapid and dynamic growth. The individual stepping into this role will need to be flexible to adjust to requirements that may shift over time.

Responsibilities

  • Build and execute field marketing strategies, in collaboration with VP of Marketing and EMEA GM, that meet or exceed demand generation goals
  • Develop annual plans and review quarterly progress
  • Establish and run field marketing campaigns that drive high conversion rates by delivering high impact content aligned to buyers’ needs through the most effective channels
  • Coordinate campaigns and activities with Sales and Marketing teams as well as Channel Partners, including joint marketing programs with key regional partners
  • Implement targeted account-based marketing plans with sales and campaign managers
  • Oversee events, including trade shows, webinars, and meetings
  • Ensure high quality leads and high conversion rates
  • Analyse and reporting demand generation KPIs and ROI to drive better marketing decisions and continuous marketing performance improvement
  • Support the day-to-day needs and long-term development of the Field Marketing team
Location: UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £110,000.00